How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for accurately evaluating the damage and making the right repairs. We suggest focusing on these main factors.
Experience
We recommend looking for a local foundation repair provider with a proven reputation for fixing various types of foundations. These companies should have deep knowledge of the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and getting local references helps verify that a company consistently delivers high-quality work and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and coverage for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its foundation repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask detailed questions such as:
- What type of warranties do you offer? Reputable companies often offer warranties of at least 10 years on labor and materials.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps protect you from unexpected costs.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for extra work.
Thoroughly evaluating foundation repair companies will help you select the right one for you. Providers that can thoroughly answer these questions will likely provide durable, high-quality repairs. Swiftly fixing foundation issues helps prevent future structural damage.