How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project in order to find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
Look for a reputable local foundation company with a proven history of successfully fixing a wide range of foundation problems. Technicians should have up-to-date knowledge of current repair materials and methods. Contact the company to ask how long the business has served your community.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and getting local references helps verify that a company consistently delivers high-quality work and good customer service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a provider that has the proper licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What type of warranties are provided? Trustworthy providers typically offer warranties of minimum 10 years on materials and labor.
- How long will the repairs realistically take? Look for companies that provide reasonable estimates.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unneeded work.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps shield you from unexpected expenses.
Thoroughly assessing foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that delivers high-quality, long-lasting repairs. Promptly fixing foundation problems helps avoid further structural damage.