How To Choose a Foundation Repair Company
Do thorough research before beginning your foundation repair project in order to find the most qualified foundation repair provider. Here are the main factors you should consider.
Experience
We recommend choosing a local foundation repair company with a long history of fixing various kinds of foundation problems. These companies should have deep knowledge of the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and requesting local references helps verify that a company regularly provides good workmanship and great customer service. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a provider that has the proper licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Look for a provider that offers lengthy transferable warranties for a minimum of a decade, or preferably lifetime guarantees, to back its repair work. This demonstrates that the company stands behind its work and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What type of guarantees are provided? Reputable companies typically offer warranties of minimum 10 years on labor and materials.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unnecessary work.
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- What repairs would you recommend for this situation, and why? Your contractor may offer options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
Carefully evaluating foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that provides high-quality, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.