How To Choose a Foundation Repair Company
You need a good foundation repair contractor to properly assess issues and make appropriate repairs. Do your research and focus on these factors when selecting the right company.
Experience
We recommend choosing a local foundation repair company with a well-established track record of fixing various foundation issues. These companies should have expertise in the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see numerous complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a provider that has the right licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain concrete work.
Warranties
Pick a company that offers transferable warranties for a minimum of a decade and, if possible, lifetime guarantees to fully back its foundation repair services. This displays faith that their repairs will be high-quality and long-lasting and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for unneeded work.
- What type of warranties do you offer? Trustworthy providers will offer warranties of at least 10 years on materials and labor.
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps shield you from unexpected expenses.
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- How long will repairs realistically take to complete? Look for companies that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers high-quality, long-lasting repairs. Promptly fixing foundation issues helps prevent further structural damage.
