How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do your research and focus on these factors when looking for the right company.
Experience
Choose a well-established local provider with a long track record of experience successfully handling all manner of foundation repairs. These providers have specialized expertise using the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a provider consistently delivers high-quality work and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the right licenses, bonds, and insurance for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a provider that offers long transferable warranties of at least a decade, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
To compare foundation repair providers, you should ask specific questions such as:
- What type of guarantees are provided? Trustworthy providers will offer warranties of minimum 10 years on labor and materials.
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to shield yourself from unexpected expenses.
- What repairs would you recommend for this situation, and why? Your contractor may provide options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for extra work.
- How long will repairs realistically take to complete? Look for providers that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers long-lasting, high-quality repairs. Promptly fixing foundation issues helps avoid further structural damage.