How To Choose a Foundation Repair Company
You need a good foundation repair contractor to accurately evaluate issues and make appropriate repairs. Do your research and focus on these factors when selecting the right company.
Experience
Look for a reputable local foundation company with significant experience in successfully fixing all foundation types. Technicians should have up-to-date knowledge of current repair methods and materials. Contact the company to ask how long the business has served your community.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that the company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see numerous complaints about shoddy repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and coverage for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What foundation flaws did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unneeded work.
- Realistically, how long will the repairs take? Look for providers that provide reasonable estimates.
- What repairs do you recommend for my situation, and why? Your contractor may consider options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- What guarantees do you offer? Reputable providers usually provide labor and materials warranties of at least 10 years.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps shield you from unexpected costs.
Taking time to vet foundation repair companies will help you locate the right one for you. Providers that can thoroughly answer these questions will likely offer durable, high-quality repairs. Swiftly fixing foundation issues helps prevent future structural damage.