How To Choose a Foundation Repair Company
Hiring a qualified foundation repair business ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
We suggest choosing a local foundation repair company with a well-established track record of fixing various foundation issues. These companies should have deep knowledge of the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you verify that the company consistently delivers good workmanship and a great customer experience. Pay attention if you see numerous complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a provider that has the correct credentials, bonding, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Look for a company that provides lengthy transferable warranties for a minimum of a decade, or preferably lifetime guarantees, to back its work. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What exact repair method would you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What warranties do you provide? Reliable companies typically provide labor and materials warranties for at least 10 years.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to protect yourself from unexpected costs.
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unneeded work.
Carefully evaluating foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that delivers high-quality, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.