How To Choose a Foundation Repair Company
Working with a qualified foundation repair company is important for properly evaluating the damage and completing repairs correctly. We recommend focusing on these main factors.
Experience
We recommend looking for a local foundation repair company with a well-established track record of fixing various types of foundations. These companies should have expertise in the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a company consistently delivers high-quality work and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a provider that has the right credentials, bonding, and insurance for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Look for a company that provides lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its foundation repairs. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps shield you from unexpected expenses.
- Realistically, how long will the repairs take? Look for providers that provide reasonable estimates.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unnecessary work.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- What repairs do you recommend for my situation, and why? Your contractor may provide options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What type of guarantees do you offer? Reputable companies will offer warranties of at least 10 years on materials and labor.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers long-lasting, high-quality repairs. Promptly fixing foundation issues helps prevent further structural damage.