How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do your research and focus on these factors when looking for the right company.
Experience
We suggest hiring a local foundation repair company with a proven reputation for fixing various kinds of foundation problems. These companies should have expertise in the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently delivers top-notch workmanship and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain concrete work.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask in-depth questions such as:
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unnecessary work.
- How long will repairs realistically take to complete? Look for companies that provide reasonable estimates.
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What guarantees do you offer? Reputable providers usually provide labor and materials warranties for at least 10 years.
Thoroughly assessing foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that provides long-lasting, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.