How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do your research and focus on these factors when looking for the right company.
Experience
Look for a reliable local foundation provider with a proven history of successfully fixing foundations. Technicians should have expert-level understanding of current repair methods and materials. Contact the company to ask how long it’s served your community.
Reputation
Spend time reading through online reviews, browsing the Better Business Bureau, and asking for local references. This will help verify that the company consistently delivers good workmanship and great customer service. Take note of any complaints mentioning faulty repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the right licenses, bonds, and coverage for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain concrete work.
Warranties
Choose a company that offers transferable warranties of at least a decade, ideally up to lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for unneeded work.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps shield you from unexpected costs.
- What repairs do you recommend for my situation, and why? Your contractor may provide options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What type of warranties are provided? Reputable companies typically offer warranties of minimum 10 years on labor and materials.
- Realistically, how long will repairs take? Look for providers that provide reasonable estimates.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
Carefully evaluating foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that provides long-lasting, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.
