How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do your research and focus on these key factors when looking for the right company.
Experience
Pick a local foundation repair company with comprehensive experience fixing all foundation types. It should have specialized knowledge of the latest repair methods and materials. Ask how long a provider has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you verify that the company consistently delivers quality work and a positive customer service experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a company that has the right licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a company that provides lengthy transferable warranties for a minimum of a decade, or preferably lifetime guarantees, to back its repair work. This demonstrates that the company stands behind its work and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What guarantees do you offer? Reputable providers typically provide labor and materials warranties that last at least 10 years.
- What repair method do you recommend for this specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for extra work.
- Realistically, how long will the repairs take? Look for providers that provide reasonable estimates.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps shield you from unexpected expenses.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers durable, high-quality repairs. Swiftly addressing foundation issues helps avoid further structural damage.