How To Choose a Foundation Repair Company
Hiring a qualified foundation repair company ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Look for a reputable local foundation company with many years of successfully fixing all foundation types. Technicians should have expert-level understanding of current repair methods and materials. Contact the company to ask how long the business has served your community.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and requesting local references. This will help verify that a provider consistently delivers quality work and great customer service. Take note of any complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a provider that has the correct licenses, bonding, and coverage for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What type of warranties do you offer? Trustworthy providers often offer warranties of at least 10 years on labor and materials.
- What repair method do you recommend for this specific situation and why? Your provider may consider options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps protect you from unexpected costs.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- What foundation defects did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
Taking the time to vet foundation repair companies helps homeowners locate the best fit for their needs. A company that can answer the above questions likely delivers durable, high-quality repairs. Addressing foundation problems right away lowers the risk of future structural damage.
