How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do your research and focus on these factors when selecting the right company.
Experience
We suggest choosing a local foundation repair company with a well-established track record of fixing various types of foundations. These companies should have deep knowledge of the latest techniques and materials. Ask providers how long they've served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently delivers top-notch workmanship and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Pick a company that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask detailed questions such as:
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps shield you from unexpected costs.
- What repairs do you recommend for this situation, and why? Your contractor may offer options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unnecessary work.
- What type of guarantees do you offer? Reputable companies will offer warranties of minimum 10 years on labor and materials.
- How long will the repairs realistically take? Look for companies that provide reasonable estimates.
Carefully assessing foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely delivers long-lasting, quality repairs. Fixing foundation problems swiftly decreases the risk of future structural damage.