How To Choose a Foundation Repair Company
Do thorough research before starting your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
Look for a local foundation repair company with significant experience fixing all foundation types. It should have expertise in the latest repair techniques and materials. Ask how long a provider has served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the company consistently delivers quality work and a positive customer service experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a company that has the proper licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a company that offers transferable warranties of at least 10 years, ideally lifetime guarantees, to back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Realistically, how long will the repairs take to complete? Look for companies that provide reasonable estimates.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for extra work.
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps shield you from unexpected costs.
- What exact repair method would you recommend for this specific situation and why? Your provider may consider options such as wall anchors, carbon fiber, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What type of guarantees are provided? Trustworthy providers will offer warranties of minimum 10 years on labor and materials.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers long-lasting, high-quality repairs. Promptly fixing foundation issues reduces the risk of further structural damage.