How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors to consider.
Experience
Choose a well-established local company with a long track record of experience successfully completing all manner of foundation repairs. These companies have specialized expertise using the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and asking for local references. This will help verify that a provider consistently delivers quality work and great customer service. Take note of complaints mentioning poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate licenses, bonds, and coverage for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Look for a provider that offers transferable coverage for a minimum of 10 years, preferably lifetime guarantees, to back its repair work. This demonstrates faith that its services are top-quality and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
To compare foundation repair professionals, you should ask specific questions such as:
- How long will the repairs realistically take? Look for companies that provide reasonable estimates.
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for extra work.
- What exact repair method do you recommend for this specific situation and why? Your provider may consider options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What warranties do you provide? Reliable companies generally provide labor and materials warranties for at least 10 years.
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
Thoroughly assessing foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that delivers high-quality, long-lasting repairs. Swiftly tackling foundation problems helps prevent further structural damage.
