How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and completing repairs correctly. We recommend focusing on these key factors.
Experience
Look for a reputable local foundation provider with significant experience in successfully fixing all foundation types. Technicians should have extensive experience with current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and requesting local references. This will help confirm that the company consistently delivers quality work and great customer service. Take note of complaints describing faulty repairs or poor service.
Licensing and Insurance
Make sure any professional you hire has the appropriate credentials, bonds, and insurance for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain concrete work.
Warranties
Pick a provider that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its work. This displays faith that their repairs will be high-quality and long-lasting and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair professionals, you should ask detailed questions such as:
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unnecessary work.
- Realistically, how long will the repairs take? Look for providers that provide reasonable estimates.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What guarantees do you provide? Reputable providers generally provide labor and materials warranties for at least 10 years.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
Taking time to vet foundation repair companies will help you select the right one for you. Providers that can thoroughly answer these questions will likely deliver durable, high-quality repairs. Promptly addressing foundation issues helps avoid future structural damage.
