How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do thorough research and focus on these key factors when looking for the right company.
Experience
Look for a reputable local foundation provider with a proven history of successfully fixing foundations. Technicians should have extensive experience with current repair methods and materials. Contact the company to ask how long the business has served your community.
Reputation
Spend time checking online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that the company consistently delivers quality work and professionalism. Take note of complaints describing poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and coverage for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask precise questions such as:
- What repairs would you recommend for my situation, and why? Your contractor may consider options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to shield yourself from unexpected expenses.
- Realistically, how long will repairs take? Look for companies that provide reasonable estimates.
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unneeded work.
- What type of warranties do you offer? Trustworthy providers often offer warranties of at least 10 years on materials and labor.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
Carefully evaluating foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that provides high-quality, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.
