How To Choose a Foundation Repair Company
You need a good foundation repair contractor to accurately evaluate issues and make appropriate repairs. Do your research and focus on these key factors when selecting the right company.
Experience
Pick a local foundation repair provider with significant experience fixing all foundation types. It should have specialized knowledge of the latest repair techniques and materials. Ask how long a provider has served your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently delivers high-quality work and great service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its foundation services. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask specific questions such as:
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for unnecessary work.
- What repairs would you recommend for my situation, and why? Your contractor may offer options such as steel piers, carbon fiber, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What warranties do you offer? Reliable companies usually provide labor and materials warranties that last at least 10 years.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to shield yourself from unexpected expenses.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that provides durable, high-quality repairs. Swiftly addressing foundation issues helps avoid further structural damage.