How To Choose a Foundation Repair Company
Hiring a qualified foundation repair provider ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
We recommend looking for a local foundation repair provider with a proven reputation for fixing various foundation issues. These companies should have expertise in the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company routinely provides quality work and great customer service. Pay attention if you see many complaints about faulty repairs or poor service.
Licensing and Insurance
It's important to select a company that has the correct licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Choose a provider that offers transferable warranties of at least 10 years, ideally up to lifetime guarantees, to back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What repair method would you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to shield yourself from unexpected expenses.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unnecessary work.
- How long will repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What type of guarantees are provided? Reputable companies often offer warranties of minimum 10 years on labor and materials.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that offers long-lasting, high-quality repairs. Swiftly addressing foundation issues helps avoid further structural damage.