How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do thorough research and focus on these key factors when selecting the right company.
Experience
We recommend looking for a local foundation repair provider with a well-established track record of fixing various foundation issues. These companies should have expertise in the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a provider consistently delivers high-quality work and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a company that has the correct licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Choose a provider that offers transferable warranties of at least 10 years, ideally up to lifetime guarantees, to back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What repair method would you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to protect yourself from unexpected expenses.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unneeded work.
- Realistically, how long will repairs take to complete? Look for companies that provide reasonable estimates.
- What guarantees do you provide? Reputable providers generally provide labor and materials warranties that last at least 10 years.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers high-quality, long-lasting repairs. Swiftly addressing foundation issues reduces the risk of further structural damage.











