How To Choose a Foundation Repair Company
Do thorough research before beginning your foundation repair project in order to find the most qualified foundation repair company. Here are the main factors to consider.
Experience
Look for a well-established local company with many years, ideally decades, of experience successfully handling all manner of foundation repairs. These companies have specialized expertise with the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Spend time checking online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that a provider consistently delivers good workmanship and great customer service. Take note of any complaints about faulty repairs or poor service.
Licensing and Insurance
Make sure any professional you hire has the appropriate licenses, bonds, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- What repairs would you recommend for my situation, and why? Your contractor may offer options such as wall anchors, steel piers, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What type of guarantees do you offer? Reputable companies will offer warranties of minimum 10 years on labor and materials.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps protect you from unexpected costs.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for extra work.
Thoroughly evaluating foundation repair companies will help you select the right one for you. Providers that can thoroughly answer these questions will likely offer durable, high-quality repairs. Promptly addressing foundation issues helps prevent future structural damage.