How To Choose a Foundation Repair Company
Working with a qualified foundation repair business is important for properly evaluating the damage and completing repairs correctly. We recommend focusing on these main factors.
Experience
Pick a local foundation repair company with deep experience fixing all types of foundations. It should have specialized knowledge of the latest repair techniques and materials. Ask how long a company has served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently delivers high-quality work and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a provider that has the right licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its foundation repair services. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Realistically, how long will the repairs take to complete? Look for providers that provide reasonable estimates.
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for extra work.
- What warranties do you offer? Reliable companies usually provide labor and materials warranties of at least 10 years.
- What repair method would you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to protect yourself from unexpected expenses.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
Taking the time to review foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that provides long-lasting, durable repairs. Swiftly tackling foundation problems helps prevent further structural damage.