How To Choose a Foundation Repair Company
Hiring a qualified foundation repair business ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to conduct research beforehand, focusing on the factors listed here.
Experience
We recommend choosing a local foundation repair provider with a proven reputation for fixing various foundation issues. These companies should have expertise in the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a company consistently delivers high-quality work and good customer service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a provider that has valid licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain concrete work.
Warranties
Pick a provider that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What warranties do you provide? Reputable providers usually provide labor and materials warranties of at least 10 years.
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps protect you from unexpected expenses.
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- How long will the repairs realistically take? Look for companies that provide reasonable estimates.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unnecessary work.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that offers durable, high-quality repairs. Swiftly addressing foundation issues helps prevent further structural damage.
