How To Choose a Foundation Repair Company
Working with a qualified foundation repair business is important for accurately evaluating the damage and completing repairs correctly. We suggest focusing on these key factors.
Experience
Look for a well-established local provider with many years, ideally decades, of experience successfully completing all manner of foundation repairs. These providers have specialized expertise with the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently delivers top-notch workmanship and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a company that has the correct licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its foundation repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask in-depth questions such as:
- Realistically, how long will the repairs take? Look for providers that provide reasonable estimates.
- What type of guarantees do you offer? Trustworthy providers often offer warranties of at least 10 years on materials and labor.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What foundation flaws did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- What repair method do you recommend for this specific situation and why? Your provider may consider options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps shield you from unexpected costs.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers long-lasting, high-quality repairs. Promptly fixing foundation issues helps prevent further structural damage.
