How To Choose a Foundation Repair Company
Working with a qualified foundation repair company is important for properly evaluating the damage and making the right repairs. We recommend focusing on these main factors.
Experience
Look for a reliable local foundation provider with significant experience in successfully fixing foundations. Technicians should have expert-level understanding of current repair methods and materials. Contact the company to ask how long it’s served your community.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that a provider consistently delivers good workmanship and great customer service. Take note of any complaints about faulty repairs or poor service.
Licensing and Insurance
Choose a provider that has valid licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain concrete work.
Warranties
Choose a company that offers transferable warranties of at least 10 years, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
- What type of warranties are provided? Trustworthy providers often offer warranties of at least 10 years on labor and materials.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- What repairs do you recommend for my situation, and why? Your contractor may provide options such as wall anchors, carbon fiber, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps protect you from unexpected expenses.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that offers durable, high-quality repairs. Promptly fixing foundation issues helps avoid further structural damage.
