How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do your research and focus on these factors when selecting the right company.
Experience
Look for a reputable local foundation company with significant experience in successfully fixing foundations. Technicians should have extensive experience with current repair materials and methods. Contact the company to ask how long the business has served your community.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a provider consistently delivers top-notch workmanship and good customer service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a company that has the correct licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Look for a company that provides transferable coverage for a minimum of 10 years, preferably lifetime guarantees, to back its work. This demonstrates faith that its services are top-quality and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Realistically, how long will repairs take to complete? Look for companies that provide reasonable estimates.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for extra work.
- What warranties do you provide? Reliable companies generally provide labor and materials warranties that last at least 10 years.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
- What repairs would you recommend for my situation, and why? Your contractor may consider options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that provides durable, high-quality repairs. Promptly fixing foundation issues helps prevent further structural damage.