How To Choose a Foundation Repair Company
Conduct research before beginning your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors you should consider.
Experience
Look for a local foundation repair company with comprehensive experience fixing all foundation types. It should have specialized knowledge of the latest repair methods and materials. Ask how long a provider has served your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company regularly provides good workmanship and good service. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its foundation repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps shield you from unexpected expenses.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- What type of guarantees are provided? Reputable companies typically offer warranties of minimum 10 years on labor and materials.
- What exact repair method would you recommend for my specific situation and why? Your provider may consider options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
Carefully assessing foundation repair companies helps homeowners locate the best fit for their needs. A company that can answer the above questions likely completes durable, high-quality repairs. Addressing foundation problems swiftly lowers the risk of future structural damage.