How To Choose a Foundation Repair Company
Do thorough research before starting your foundation repair project in order to find the most qualified foundation repair provider. Here are the main factors we recommend considering.
Experience
Look for a local foundation repair provider with extensive experience fixing all types of foundations. It should have expertise in the latest repair techniques and materials. Ask how long a company has served your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a provider consistently delivers high-quality work and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a company that has valid licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain concrete work.
Warranties
Choose a provider that offers transferable warranties of at least a decade, ideally lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask precise questions such as:
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unnecessary work.
- What type of guarantees do you offer? Reputable companies often offer warranties of minimum 10 years on materials and labor.
- Realistically, how long will the repairs take to complete? Look for companies that provide reasonable estimates.
- What repair method would you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
Taking the time to review foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that delivers long-lasting, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.