How To Choose a Foundation Repair Company
Hiring a qualified foundation repair contractor ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Pick a local foundation repair provider with significant experience fixing all types of foundations. It should have specialized knowledge of the latest repair techniques and materials. Ask how long a company has served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently delivers high-quality work and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers transferable warranties for a minimum of a decade and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask detailed questions such as:
- What foundation defects did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for unnecessary work.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- What repairs do you recommend for this situation, and why? Your contractor may provide options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What type of guarantees do you offer? Reputable companies often offer warranties of minimum 10 years on materials and labor.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps protect you from unexpected costs.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers durable, high-quality repairs. Promptly fixing foundation issues reduces the risk of further structural damage.