How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors you should consider.
Experience
We suggest hiring a local foundation repair provider with a long history of fixing various kinds of foundation problems. These companies should have deep knowledge of the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that a provider consistently delivers good workmanship and a positive customer service experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a company that offers transferable warranties of at least 10 years, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask specific questions such as:
- What exact repair method do you recommend for this specific situation and why? Your provider may consider options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- Realistically, how long will repairs take? Look for providers that provide reasonable estimates.
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- What type of guarantees do you offer? Reputable companies will offer warranties of at least 10 years on materials and labor.
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps protect you from unexpected costs.
Thoroughly assessing foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that delivers high-quality, long-lasting repairs. Swiftly tackling foundation problems helps prevent further structural damage.