How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project in order to find the most qualified foundation repair company. Here are the main factors to consider.
Experience
We suggest hiring a local foundation repair provider with a well-established track record of fixing various foundation issues. These companies should have expertise in the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and getting local references helps verify that a provider consistently delivers high-quality work and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a provider that has the proper licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a provider that offers transferable warranties of at least 10 years, ideally lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- What foundation defects did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps protect you from unexpected expenses.
- What exact repair method would you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What type of warranties are provided? Reputable companies typically offer warranties of at least 10 years on materials and labor.
- Realistically, how long will the repairs take to complete? Look for companies that provide reasonable estimates.
Carefully reviewing foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely deliver long-lasting, high-quality repairs. Promptly addressing foundation issues helps avoid future structural damage.
