How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and completing repairs correctly. We recommend focusing on these key factors.
Experience
Look for a reliable local foundation provider with many years of successfully fixing all foundation types. Technicians should have extensive experience with current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Spend time reading through online reviews, browsing the Better Business Bureau, and requesting local references. This will help confirm that the company consistently delivers good workmanship and great customer service. Take note of complaints describing poor service or faulty repairs.
Licensing and Insurance
Choose a provider that has the right licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Look for a company that provides transferable coverage for a minimum of 10 years, or preferably lifetime guarantees, to back its work. This demonstrates that the company stands behind its work and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask specific questions such as:
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- Realistically, how long will the repairs take to complete? Look for providers that provide reasonable estimates.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unnecessary work.
- What warranties do you provide? Reputable providers usually provide labor and materials warranties of at least 10 years.
- What exact repair method would you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers long-lasting, high-quality repairs. Swiftly addressing foundation issues reduces the risk of further structural damage.