How To Choose a Foundation Repair Company
Conduct research before beginning your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors to consider.
Experience
Look for a local foundation repair company with significant experience fixing all kinds of foundation problems. It should have expertise in the latest repair techniques and materials. Ask how long a provider has served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently provides quality work and great customer service. Pay attention if you see many complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the right licenses, bonds, and coverage for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Look for a provider that offers lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its repair work. This demonstrates that the company stands behind its work and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What type of warranties do you offer? Trustworthy providers typically offer warranties of minimum 10 years on labor and materials.
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps protect you from unexpected expenses.
- What foundation flaws did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for extra work.
- Realistically, how long will the repairs take? Look for providers that provide reasonable estimates.
- What repair method do you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
Taking the time to vet foundation repair companies helps homeowners identify the best fit for their needs. A company that can answer the above questions likely completes long-lasting, quality repairs. Fixing foundation problems quickly decreases the risk of future structural damage.