How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do your research and focus on these factors when selecting the right company.
Experience
Look for a well-established local company with many years, ideally decades, of experience successfully handling all kinds of foundation repairs. These providers have specialized expertise using the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Spend time checking online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that the company consistently delivers quality work and great customer service. Take note of complaints mentioning faulty repairs or poor service.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain concrete work.
Warranties
Look for a provider that offers lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its repair work. This demonstrates that the company stands behind its work and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What guarantees do you provide? Reliable companies usually provide labor and materials warranties that last at least 10 years.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps protect you from unexpected expenses.
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for extra work.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers long-lasting, high-quality repairs. Promptly fixing foundation issues reduces the risk of further structural damage.