How To Choose a Foundation Repair Company
Do thorough research before starting your foundation repair project in order to find the most qualified foundation repair provider. Here are the main factors we recommend considering.
Experience
Look for a local foundation repair company with comprehensive experience fixing all types of foundations. It should have expertise in the latest repair techniques and materials. Ask how long a company has served your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and requesting local references helps verify that a company regularly provides quality work and good service. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a company that has valid licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to possess a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a company that offers transferable warranties of at least a decade, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What guarantees do you offer? Reliable companies usually provide labor and materials warranties that last at least 10 years.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps shield you from unexpected costs.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- What repair method would you recommend for my specific situation and why? Your provider may offer options such as wall anchors, steel piers, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for extra work.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
Carefully reviewing foundation repair companies will help you select the right one for you. Providers that can thoroughly answer these questions will likely offer long-lasting, high-quality repairs. Promptly addressing foundation issues helps avoid future structural damage.