How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project in order to find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
Choose a well-established local provider with a long track record of experience successfully completing all manner of foundation repairs. These providers have specialized expertise with the latest methods and materials. Ask how long a company has served homes in your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the provider consistently delivers good workmanship and a great customer experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a company that has the right credentials, bonding, and coverage for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Pick a provider that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unnecessary work.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps shield you from unexpected expenses.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- What type of warranties are provided? Reputable companies often offer warranties of at least 10 years on materials and labor.
- What exact repair method do you recommend for this specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
Carefully evaluating foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that offers long-lasting, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.