How To Choose a Foundation Repair Company
Working with a qualified foundation repair company is important for accurately evaluating the damage and completing repairs correctly. We recommend focusing on these main factors.
Experience
Look for a reputable local foundation provider with significant experience in successfully fixing all foundation types. Technicians should have extensive experience with current repair materials and methods. Contact the company to ask how long the business has served your community.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the provider consistently delivers quality work and a positive customer service experience. Pay attention if you see numerous complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a company that has valid licenses, bonding, and coverage for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to possess a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain concrete work.
Warranties
Pick a provider that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- How long will the repairs realistically take to complete? Look for companies that provide reasonable estimates.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for unneeded work.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps protect you from unexpected expenses.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What guarantees do you provide? Reputable providers usually provide labor and materials warranties that last at least 10 years.
- What exact repair method do you recommend for this specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
Carefully evaluating foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that offers long-lasting, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.
