How To Choose a Foundation Repair Company
You need a good foundation repair company to accurately evaluate issues and make appropriate repairs. Do your research and focus on these factors when looking for the right company.
Experience
We recommend looking for a local foundation repair provider with a well-established track record of fixing various kinds of foundation problems. These companies should have deep knowledge of the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the provider consistently delivers quality work and a great customer experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected expenses.
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for extra work.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- What type of warranties are provided? Reputable companies often offer warranties of minimum 10 years on labor and materials.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that provides long-lasting, high-quality repairs. Swiftly addressing foundation issues helps avoid further structural damage.