How To Choose a Foundation Repair Company
Hiring a qualified foundation repair provider ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Look for a reputable local foundation company with a proven history of successfully fixing all foundation types. Technicians should have extensive experience with current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Reading online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company consistently provides good workmanship and great customer service. Pay attention if you see numerous complaints about faulty repairs or poor service.
Licensing and Insurance
It's important to select a company that has the correct licenses, bonding, and coverage for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Choose a company that offers long transferable warranties of at least 10 years, ideally lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What repair method do you recommend for my specific situation and why? Your provider may consider options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unnecessary work.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to shield yourself from unexpected expenses.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
- What type of warranties are provided? Trustworthy providers typically offer warranties of at least 10 years on materials and labor.
Carefully reviewing foundation repair companies will help you locate the right one for you. Providers that can thoroughly answer these questions will likely deliver long-lasting, high-quality repairs. Swiftly fixing foundation issues helps prevent future structural damage.