How To Choose a Foundation Repair Company
You need a good foundation repair contractor to accurately evaluate issues and make appropriate repairs. Do thorough research and focus on these key factors when looking for the right company.
Experience
We recommend choosing a local foundation repair provider with a proven reputation for fixing various foundation issues. These companies should have deep knowledge of the latest techniques and materials. Ask providers how long they've served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you verify that the provider consistently delivers quality work and a great customer experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a provider that has the proper licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to possess a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a company that offers long transferable warranties of at least a decade, ideally up to lifetime guarantees, to back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask detailed questions such as:
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- What exact repair method would you recommend for my specific situation and why? Your provider may offer options such as wall anchors, carbon fiber, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- How long will repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps protect you from unexpected costs.
- What warranties do you offer? Reliable companies typically provide labor and materials warranties that last at least 10 years.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers high-quality, long-lasting repairs. Promptly fixing foundation issues reduces the risk of further structural damage.
