How To Choose a Foundation Repair Company
Working with a qualified foundation repair business is important for properly evaluating the damage and making the right repairs. We suggest focusing on these key factors.
Experience
Choose a well-established local provider with many years, ideally decades, of experience successfully handling all kinds of foundation repairs. These companies have specialized expertise using the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that the company consistently delivers quality work and great customer service. Take note of any complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask in-depth questions such as:
- What type of warranties do you offer? Reputable companies often offer warranties of at least 10 years on labor and materials.
- What repairs would you recommend for my situation, and why? Your contractor may offer options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What foundation flaws did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps protect you from unexpected expenses.
- How long will the repairs realistically take to complete? Look for companies that provide reasonable estimates.
Carefully assessing foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely delivers durable, long-lasting repairs. Repairing foundation problems quickly decreases the risk of future structural damage.
