How To Choose a Foundation Repair Company
Hiring a qualified foundation repair provider ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Look for a local foundation repair company with deep experience fixing all types of foundations. It should have expertise in the latest repair techniques and materials. Ask how long a company has served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that a company consistently delivers good workmanship and a great customer experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a provider that has the proper licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Choose a provider that offers long transferable warranties of at least a decade, ideally up to lifetime guarantees, to back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
As you evaluate potential foundation repair companies, make sure to ask detailed questions such as:
- What repair method do you recommend for my specific situation and why? Your provider may consider options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What type of guarantees are provided? Reputable companies typically offer warranties of at least 10 years on materials and labor.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unnecessary work.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
Thoroughly reviewing foundation repair companies helps homeowners identify the best fit for their needs. A company that can answer the above questions likely delivers durable, long-lasting repairs. Addressing foundation problems right away reduces the risk of future structural damage.