How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and making the right repairs. We recommend focusing on these main factors.
Experience
We recommend choosing a local foundation repair company with a well-established track record of fixing various foundation issues. These companies should have expertise in the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company regularly provides good workmanship and great customer service. Pay attention if you see many complaints about faulty repairs or poor service.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain concrete work.
Warranties
Choose a company that offers long transferable warranties of at least 10 years, ideally lifetime guarantees, to back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to protect yourself from unexpected costs.
- What foundation defects did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for extra work.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- What exact repair method do you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What type of warranties do you offer? Reputable companies will offer warranties of at least 10 years on labor and materials.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
Taking the time to vet foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely performs long-lasting, quality repairs. Fixing foundation problems quickly decreases the risk of future structural damage.