How To Choose a Foundation Repair Company
Working with a qualified foundation repair company is important for properly evaluating the damage and making the right repairs. We recommend focusing on these key factors.
Experience
We suggest choosing a local foundation repair company with a proven reputation for fixing various foundation issues. These companies should have deep knowledge of the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that the company consistently delivers good workmanship and professionalism. Take note of complaints describing faulty repairs or poor service.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a provider that offers transferable coverage for a minimum of 10 years, or preferably lifetime guarantees, to back its repair work. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps protect you from unexpected costs.
- What type of warranties do you offer? Reputable companies will offer warranties of minimum 10 years on labor and materials.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What foundation flaws did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unnecessary work.
- Realistically, how long will the repairs take to complete? Look for providers that provide reasonable estimates.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
Taking the time to vet foundation repair companies helps homeowners locate the best fit for their needs. A company that can answer the above questions likely delivers durable, long-lasting repairs. Addressing foundation problems right away lowers the risk of future structural damage.