How To Choose a Foundation Repair Company
Hiring a qualified foundation repair company ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Find a local foundation repair provider with comprehensive experience fixing all foundation types. It should have expertise in the latest repair methods and materials. Ask how long a provider has served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently provides quality work and great customer service. Pay attention if you see numerous complaints about faulty repairs or poor service.
Licensing and Insurance
Choose a provider that has the proper licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Look for a provider that offers transferable coverage for a minimum of 10 years, or preferably lifetime guarantees, to back its work. This demonstrates that the company stands behind its work and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask in-depth questions such as:
- What type of warranties are provided? Reputable companies typically offer warranties of at least 10 years on labor and materials.
- Realistically, how long will repairs take? Look for companies that provide reasonable estimates.
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps shield you from unexpected expenses.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unneeded work.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that offers high-quality, long-lasting repairs. Swiftly addressing foundation issues reduces the risk of further structural damage.