How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors to consider.
Experience
Look for a well-established local company with many years, ideally decades, of experience successfully completing all manner of foundation repairs. These companies have specialized expertise with the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you verify that the provider consistently delivers quality work and a positive customer service experience. Pay attention if you see numerous complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a company that has the right licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Look for a company that provides lengthy transferable warranties for a minimum of a decade, or preferably lifetime guarantees, to back its foundation repairs. This demonstrates faith that its services are top-quality and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps protect you from unexpected expenses.
- How long will repairs realistically take to complete? Look for companies that provide reasonable estimates.
- What warranties do you provide? Reliable companies usually provide labor and materials warranties of at least 10 years.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for unneeded work.
- What exact repair method would you recommend for my specific situation and why? Your provider may consider options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
Taking the time to review foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that delivers long-lasting, durable repairs. Swiftly tackling foundation problems helps prevent further structural damage.
