How To Choose a Foundation Repair Company
You need a good foundation repair company to accurately evaluate issues and make appropriate repairs. Do your research and focus on these factors when looking for the right company.
Experience
Look for a well-established local provider with a long track record of experience successfully completing all manner of foundation repairs. These companies have specialized expertise using the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that a company consistently delivers quality work and a positive customer service experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a provider that has the correct licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Pick a company that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its work. This displays faith that their repairs will be high-quality and long-lasting and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What repairs would you recommend for my situation, and why? Your contractor may offer options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What foundation flaws did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unneeded work.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to protect yourself from unexpected costs.
- What guarantees do you provide? Reliable companies usually provide labor and materials warranties of at least 10 years.
- Realistically, how long will the repairs take? Look for providers that provide reasonable estimates.
Taking the time to vet foundation repair companies helps homeowners identify the best fit for their needs. A company that can answer the above questions likely delivers long-lasting, quality repairs. Fixing foundation problems quickly reduces the risk of future structural damage.
