How To Choose a Foundation Repair Company
You need a good foundation repair company to accurately evaluate issues and make appropriate repairs. Do your research and focus on these important factors when selecting the right company.
Experience
We suggest looking for a local foundation repair provider with a long history of fixing various types of foundations. These companies should have deep knowledge of the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a company regularly provides good workmanship and good service. Pay attention if you see multiple complaints about faulty repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain concrete work.
Warranties
Look for a provider that offers lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its repair work. This demonstrates faith that its services are top-quality and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask detailed questions such as:
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- What repairs do you recommend for my situation, and why? Your contractor may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unneeded work.
- What warranties do you provide? Reliable companies generally provide labor and materials warranties that last at least 10 years.
- How long will repairs realistically take to complete? Look for companies that provide reasonable estimates.
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps shield you from unexpected expenses.
Taking time to vet foundation repair companies will help you locate the right one for you. Providers that can thoroughly answer these questions will likely provide high-quality, durable repairs. Promptly addressing foundation issues helps prevent future structural damage.