How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project in order to find the most qualified foundation repair provider. Here are the main factors you should consider.
Experience
Pick a local foundation repair provider with deep experience fixing all foundation types. It should have specialized knowledge of the latest repair techniques and materials. Ask how long a company has served your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and requesting local references. This will help confirm that the company consistently delivers good workmanship and great customer service. Take note of complaints about faulty repairs or poor service.
Licensing and Insurance
Choose a company that has valid licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its foundation repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask detailed questions such as:
- How long will repairs realistically take to complete? Look for companies that provide reasonable estimates.
- What repair method do you recommend for this specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What warranties do you provide? Reliable companies generally provide labor and materials warranties that last at least 10 years.
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for extra work.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that offers high-quality, long-lasting repairs. Swiftly addressing foundation issues reduces the risk of further structural damage.
