How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and completing repairs correctly. We recommend focusing on these key factors.
Experience
Look for a reliable local foundation company with significant experience in successfully fixing foundations. Technicians should have expert-level understanding of current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you verify that a company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to possess a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its foundation repair services. This displays faith that their repairs will be high-quality and long-lasting and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask detailed questions such as:
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps protect you from unexpected expenses.
- What repairs would you recommend for my situation, and why? Your contractor may consider options such as steel piers, carbon fiber, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for extra work.
- What type of guarantees are provided? Trustworthy providers often offer warranties of at least 10 years on labor and materials.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
Thoroughly assessing foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that offers long-lasting, durable repairs. Swiftly tackling foundation problems helps avoid further structural damage.
