How To Choose a Foundation Repair Company
Do thorough research before beginning your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors you should consider.
Experience
Choose a well-established local company with extensive experience successfully completing all manner of foundation repairs. These providers have specialized expertise using the latest methods and materials. Ask how long a company has served homes in your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that a company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate licenses, bonds, and coverage for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Pick a company that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays faith that their repairs will be high-quality and long-lasting and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair professionals, you should ask detailed questions such as:
- How long will repairs realistically take to complete? Look for providers that provide reasonable estimates.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What type of warranties do you offer? Reputable companies will offer warranties of at least 10 years on labor and materials.
Carefully evaluating foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that offers high-quality, durable repairs. Swiftly tackling foundation problems helps prevent further structural damage.
