How To Choose a Foundation Repair Company
Working with a qualified foundation repair company is important for properly evaluating the damage and completing repairs correctly. We suggest focusing on these key factors.
Experience
Look for a reliable local foundation provider with a proven history of successfully fixing a wide range of foundation problems. Technicians should have up-to-date knowledge of current repair methods and materials. Contact the company to ask how long the business has served your community.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you verify that a provider consistently delivers quality work and a positive customer service experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask detailed questions such as:
- What type of warranties do you offer? Reputable companies will offer warranties of at least 10 years on materials and labor.
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
- What foundation defects did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps shield you from unexpected costs.
Thoroughly assessing foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that offers high-quality, durable repairs. Swiftly tackling foundation problems helps avoid further structural damage.