How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors we recommend considering.
Experience
We suggest choosing a local foundation repair company with a long history of fixing various kinds of foundation problems. These companies should have deep knowledge of the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company regularly provides good workmanship and great customer service. Pay attention if you see multiple complaints about faulty repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its foundation services. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps protect you from unexpected expenses.
- What type of warranties are provided? Trustworthy providers will offer warranties of minimum 10 years on materials and labor.
- What repairs do you recommend for my situation, and why? Your contractor may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unneeded work.
- Realistically, how long will the repairs take to complete? Look for companies that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that offers high-quality, long-lasting repairs. Promptly fixing foundation issues helps prevent further structural damage.
